Shipping Policy

Guildwater Gear can ship to virtually any address in the United States. Please note that there are restrictions on most physical products, and cannot be shipped to international destinations. Guildwater Gear has connections to distribution warehouses in Georgia, Connecticut, Kentucky, New York, and California. Depending upon the inventory availability of a given item, as well as your own location, your order may ship from one of those four distribution centers, which may impact shipping time and costs. In some cases, the product may drop-ship to you directly from the manufacturer. In all cases, Guildwater Gear will do its utmost to ensure prompt dispatch and delivery of your merchandise, while keeping you apprised of any and all shipping expectations and / or changes. 

When you place an order, shipping and delivery date estimates are based upon the availability of your items and the shipping options you choose. The shipping rates for all items we sell are weight- and size-based. The shipping rates that you see as a customer, during the check-out process, are provided to you directly by UPS, FedEx, and USPS, via their API (Application Programming Interface) services. Their calculations are based upon your location, and the shipping dimensions and weight of the merchandise in question. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound. Depending upon the shipping partner chosen, delivery date estimates may appear on the shipping quotes page.

Items that qualify for, or receive "Free Shipping," will be sent using the "Standard Shipping Rate," which means in most cases Ground Services. It depends upon the item in question, its dimensions, and its weight. There is obviously a difference between "Free Shipping" on a small 2 lb. microphone, as compared to a heavier item, such as an 87 lb. subwoofer. First, the microphone might inadvertently qualify for faster shipping services, considering its size. Second, the subwoofer more than likely cannot be handled by USPS, as it exceeds their weight limits. Furthermore, shipping the subwoofer via "UPS Next Day Air" up the East Coast, from Athens to New York, would cost around $932, which is more than the price tag on the subwoofer itself. Choose your rates based upon your needs and time-table.       

We aim to ship your order ASAP! In general, items that are in-stock can ship the same day if the order is placed before the 1 pm EST cut-off time. Orders for items that are not in-stock are subject to manufacturer's availability and shipping terms.